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What’s the difference? customer experience management (CEM), but not customer experience assurance (CEA)

Customer experience management (CEM or CXM) is the process that companies use to oversee and track all interactions with a customer during the duration of their relationship. This involves the strategy of building around the needs of individual customers.[1] According to Jeananne Rae, companies are realizing that “building great consumer experiences is a complex enterprise, […]

FTTH

Russia’s ER-Telecom picks Ekinops for 100G upgrade

ER-Telecom, one of the three largest Internet and pay TV providers in Russia, has deployed Ekinops’ 360 optical system to provide 100G DWDM wavelengths over its nationwide network. Stretching over a distance of more than 5,000km, ER-Telecom’s network serves 56 cities across eastern and southern Russia. The operator turned to Ekinops when it needed to […]

Industry News

fiber-optic connector market report for year 2015

2015 Global Fiber Optic Connector Industry Report is a professional and in-depth research report on the world’s major regional market conditions of the Fiber Optic Connector industry, focusing on the main regions (North America, Europe and Asia) and the main countries (United States, Germany, Japan and China). As for FTTH network, Data transmission network, and […]

Industry News

Copper’s Retirement Plan

The Federal Communications Commission (FCC) recently adopted rules that require providers to directly notify consumers of plans to retire copper networks at least 3 months in advance. The ruling also increases the notice period for non-residential retail customers and interconnecting carriers from 3 months to at least 6 months. According to a press release by […]

Industry News

Strong GPON OLT Demand Indicates Increasing FTTH Buildouts

Global GPON revenue declined 7 percent quarter-over-quarter to reach $1.32 billion. This decline was primarily associated with declining ASPs across all regions. Year-over-year, revenue increased by 32 percent. Asia Pacific continues to drive the majority of demand, where China is currently in the process of large scale FTTH deployments due to government mandated regulation. OLT […]

FTTH

High Power Fiber Cable

High power fiber cables are primarily applied in industrial applications and are used for transferring the laser beam from the source to the application even at distances of several meters. The flexible connections find their application especially in the areas of materials processing like laser welding, cutting and drilling. For the laser fibers to operate […]

High Power

Optical fibre technologies

Optical fibre has incredibly low loss coupled with extremely high capacity, making it a unique transmission medium. From the point of view of the access network The Shannon Limit can effectively be ignored. Distance is not an inherent limitation as optical signals can travel 70–80 km before they need to be amplified. Instead the limitations […]

FTTH

New MTP-16 multi-fiber optical connector for 400G Data transmission

US Conec unveiled its new MTP-16 multi-fiber connector at the 2015 European Conference on Optical Communication (ECOC) in Valencia, Spain (Sept. 19-21) The company states that the MTP-16 connector will support next-generation 400G applications while offering the highest density physical contact for the multi-fiber connector format available on the market today. The MTP-16 connector family […]

Data Transmission

Comparison among Fujikura CT-30, CT-30A and CT-30B Fiber Cleaver

The CT-30 Cleaver sets the standard for portability, reliability and ease of use. Available for either single fiber or ribbon splicing (up to 12 fiber ribbons) applications, the CT-30 Cleavers are compatible with all AFL fusion splicers. The improved version offers a larger base for a more stable platform, improved visibility when placing the fiber, […]

Fiber Optic Splicing

Comparison of Fujikura FSM-60S, FSM-70S and FSM-80S

Fujikura is one of the leading fusion splicing machine manufacturer over the world, they launched FSM-70S/FSM-80S, the new released unit with wind-protector from dust, moisture, and mechanical damager. Fujikura FSM-80S designed for speed, reliability and security, this Fujikura 80s replaces the previous model Fujikura – 60S. The main difference for FSM-80S and FSM-70S is FSM-70S […]

Fiber Optic Splicing
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