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YOKOGAWA AQ1200 OTDR Error Messages Execution – troubleshooting

Error Messages
Messages may appear on the screen during operation. This section describes the error messages and how to respond to them. Messages can be displayed in English or Japanese (see section 19.1). If the corrective action states that serving is required, contact your nearest YOKOGAWA dealer. In addition to the following messages, there are also communications error messages. These error messages are described in the Communications Interface User’s Manual (IM AQ1200-17EN).

Error in Execution

Code Message
20 Network Option is not installed.
24 One or more conditions in this file are not supported by this product.
25 The Real Time measurement is executed. Thus, the setting mode has been changed from Multi-wavelength Mode to Advanced Mode.
27 The end point is different between acquired data and reference data. Please check the connected fiber cable.
28 The measurement may not be completed within the specified duration.
29 In remote control mode, all keys are locked except F1 key. Please hit F1 key to exit the remote control mode.
33 File operation is cancelled.
35 The optical plug may not be connected securely.
36 Either of the analysis information below could not be retrieved. (Cursor info, Free marker info., Event info.)
37 The end point distance does not match with the master end point.
40 No more averaging is allowed. (already MAX averaging condition) Set “Average Continue”OFF for new measurement.
41 Now updating firmware. Please wait. It takes approx. 20 seconds. Do not turn off power during update. Restart automatically after successful updating.
64 Failed to adjust LS power. Please check whether the patch fiber cable is properly connected between LS port and OPM port.
65 Project Information doesn’t match between Master and Slave.
66 The project sent from master includes an unsuitable wavelength.
500 The measurement condition is failed. Please reset ****** in SETUP menu.
501 Not executable during measurement. Please stop the measurement and execute again.
502 The measurement cannot be started during printing. Please either wait until the end of the printing or interrupt the printing.
503 The measurement cannot be started during the file operation. Please either interrupt the file operation or wait until duration. the end of the file operation.
504 The measurement could not be completed within the specified averaging duration. Please modify the averaging
505 Hardware failed, and needs to be repaired. Please contact Yokogawa’s representatives.
506 Hardware failed, and needs to be repaired. Please contact Yokogawa’s representatives.
507 Hardware failed, and needs to be repaired. Please contact Yokogawa’s representatives.
508 Hardware failed, and needs to be repaired. Please contact Yokogawa’s representatives.
509 Hardware failed, and needs to be repaired. Please contact Yokogawa’s representatives.
512 ZERO SET ERROR
513 ZERO SET ERROR
514 Exceeding limit. It may cause damage of the instrument. Please disconnect the plug.
515 ZERO SET ERROR
516 Fiber In Use Alarm Error 1
517 Fiber In Use Alarm Error 2
601 Cannot save onto the media. This media is for read-only.
602, 603 Can not recognize file system. – Internal memory:Contact Yokogawa’s representatives. – USB memory:Try the other media or format again with FAT.
604 Storage media has been disconnected while the media is being accessed.
605 Same file name or folder name exists.
606, 607 Can not recognize file system. – Internal memory:Contact Yokogawa’s representatives. – USB memory:Try the other media or format again with FAT.
608 Invalid file name or folder name
609 Invalid file format
610, 611 Can not recognize file system. – Internal memory:Contact Yokogawa’s representatives. – USB memory:Try the other media or format again with FAT.
612 Invalid path name
613 Can not recognize file system. – Internal memory:Contact Yokogawa’s representatives. – USB memory:Try the other media or format again with FAT.
614 Unknown file or folder
615 Can not recognize file system. – Internal memory:Contact Yokogawa’s representatives. – USB memory:Try the other media or format again with FAT.
616 Cannot save onto the media. This media is for read-only.
617 to 619 Can not recognize file system. – Internal memory:Contact Yokogawa’s representatives. – USB memory:Try the other media or format again with FAT.
620 Free space is not enough
621 Can not recognize file system. – Internal memory:Contact Yokogawa’s representatives. – USB memory:Try the other media or format again with FAT.
622 Unknown folder
623 Folder is not empty.
624 to 628 Can not recognize file system. – Internal memory:Contact Yokogawa’s representatives. – USB memory:Try the other media or format again with FAT.
629 Writing to USB memory is not allowed.
630 to 633 Can not recognize file system. – Internal memory:Contact Yokogawa’s representatives. – USB memory:Try the other media or format again with FAT.
634 Folder cannot be deleted. Please confirm the following.
– Media is correctly installed.
– Media is formatted.
– Media is not read-only.
635 Folder cannot be deleted. The path name or the file name is too long.
636 Folder cannot be deleted. The hierarchy below the specified folder is too deep.
637 Folder cannot be deleted. The path name is invalid.
638 Folder cannot be deleted. It failed in the deletion of the file. Please confirm the following.
– Media is correctly installed.
– Media is formatted.
– Media is not read-only.
639 Folder cannot be copied. Please confirm the following.
– Media is correctly installed.
– Media is formatted.
– Media is not read-only.
640 Folder cannot be copied. The path name or the file name is too long.
641 Folder cannot be copied. The hierarchy below the specified folder is too deep.
642 Failed to copy the folder. The path name is invalid.
643 Folder cannot be copied. It failed in the creation of the destination folder. Please confirm the following.
– Media is correctly installed.
– Media is formatted.
– Media is not read-only.
644 Folder cannot be copied. It failed in the creation of the destination file. Please confirm the following.
– Media is correctly installed.
– Media is formatted.
– Media is not read-only.
645 The path name is too long.
646 USB memory can not be recognized
647 Can not make file or folder in this folder.
690 Cannot save the measurement data. Please confirm the following.
– Media is correctly installed.
– Media is formatted.
– Media is not read-only.
691 There is **** files in the destination folder. Please use other folder.
692 Media is full. Please install new media.
693 Cannot make a folder. Please change the folder name.
694 Cannot open the file. Please confirm the following.
– Media is correctly inserted.-
Media is not changed.
695 One or more conditions in this file cannot be restored. The instrument automatically determines those conditions.
696 Folder cannot be deleted. Please confirm the following.
-There is no file or folder in this folder.
697 Folder can’t be copied. The destination folder is a subfolder of the source folder.
698 Folder can not be copied. Please confirm the following.
-There is no file or folder in this folder.
– Media is correctly inserted.
– Media is formatted.
– Media is not read-only.
700 Failed to open the file.
701 Failed to close the file.
702 Failed to read the file.
703 Irregular file format.
704 Failed to write the file.
705 Cannot be saved. No trace data.
706 Cannot be saved. No event data.
707 One or more measurement conditions are not specified. Please confirm the measurement conditions.
708 Cannot be saved. This data is not taken with this instrument.
710 File cannot be retrieved. Invalid wavelength.
711 File cannot be retrieved. Invalid distance range.
712 File cannot be retrieved. Invalid pulse width.
713 File cannot be retrieved. Invalid sampling points.
716 File cannot be retrieved. Actual averaging times or duration is not set.
717 Duplicate file name.
718 File is damaged. Check the file.
719 File name too long. Maximum length is 36 letters.
720 File is now being accessed. Execute after access is released.
721 Cannot load this file. Invalid file format or this firmware version is old.
722 Recall Setup File cannot load the measurement condition which sampling interval has been changed to shorter than the standard sampling interval at Meas. Range Change function.
752 Print Error. Printer cannot be found.
754 USB printer error Perform the power cycle.
755 USB printer is offline.
756 No paper (USB printer)
757 USB printer cannot be found. Perform the power cycle.
758 The printer is out of order, and needs to be repaired. Please contact Yokogawa’s representatives.
759 Event list cannot be printed because event analysis is not performed.
760 Cannot execute it while printing.
761 This operation is not excuted while light is emitting. Stop emitting the light then excute the operation.
800 This function is not supported.
814 Failed network initialize. Please confirm network connection and setting.
816 Network setting is updated. Rebooting is required to reflect the changes.
817 Test Error occurred.
818 Test succeeded.
854 In USB Storage mode, all keys are locked. Please disconnect the USB Cable.
855 While a measurement is progressed or a file is accessed, it cannot go to USB storage mode. Please try again after stopping a measurement or a file access.
900 Backup data is damaged. this instrument starts up with the factory setting.
901 Optical connector is not correctly connected. Please clean and reconnect the connector again.
902 Battery is low Please power it off, and charge the battery or replace the battery. Or, please use the AC power supply.
903 Backup battery failed, and needs to be repaired. Please contact Yokogawa’s representatives.
904 Hardware failed, and needs to be repaired. Please contact Yokogawa’s representatives.
905 Battery error. Please replace the battery.
906 Battery is low. The instrument will be powered off in 10 sec.
907 Battery temperature is too high. The instrument will be powered off in 10 sec. Please turn off power to cool battery.
908 Battery temperature is too low. The instrument may be damaged if used in this condition. The instrument will be powered off in 10 sec. Please turn off power and use battery with proper operating temperature.
909 The temperature inside the instrument is too high. The instrument may be damaged if used in this condition. The instrument will be powered off in 10 sec. Please turn off power to allow instrument to cool down.
910 The temperature inside the instrument is too low. The instrument may be damaged if it is used in this condition. The instrument will be powered off in 10 sec. Please turn off power until internal temperature is increased.
911 The Voltage of AC power supply is too low. The instrument may be damaged if it is kept using in this condition. The instrument will be powered off in 10 sec. Please make sure of using the dedicated AC adapter.
912 The Voltage of AC power supply is too high. The instrument may be damaged if it is kept using in this condition. The instrument will be powered off in 10 sec. Please make sure of using the dedicated AC adapter.
913 Battery is low. The instrument may be damaged if it is kept using in this condition. The instrument will be powered off in 10 sec. Please use AC adapter.
914 Errors in the battery or in the charging circuit. The instrument may be damaged if it is kept using in this condition. The instrument will be powered off in 10 sec. Please remove the battery and use AC adapter.
915 Battery temperature is too high. Please stop measuring, and wait for a while.
916 The temperature inside the instrument is increasing. Please stop measuring, and wait for a while.
917 The temperature inside the instrument is increasing. Please stop measuring, and wait for a while.
918 The temperature inside the instrument is too high. The measurement was aborted. Please power it off.
921 There is incoming light. Or, optical module may be damaged.
922 Incorrect date and time setting. Set the correct date and time.
923 The ambient temperature is out of range. The light source cannot be turned on.
925 Please use AC adapter.

Source from YOKOGAWA AQ1200 OTDR Users Manual

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